University of Georgia Cooperative Extension: Walk Georgia

Walk Georgia Help: User accounts

• Registering and creating a new account
  • Choosing account type and role
  • Participant account (indiv/cpt)
  • Team member account
  • County administrator account (Extension only)
  • Registering after the registration period
  • Shared email addresses
• Problems with an existing account
  • Editing my information (name, email, username)
  • Changing roles
  • Forgotten username
  • Lost invitation email (indiv/captain/team)
• Forgotten Password

Registering and creating a new account

• Choosing account type and role
• Participant account (indiv/cpt)
• Team member account
• County administrator account (Extension only)
• Registering after the registration period
• Shared email addresses

Choosing account type and role

Participants

• Participant accounts are for people who will use the Walk Georgia tools to log their physical activity, chart a route on the interactive map, and participate in rankings for the program.
• Participants may choose one of the following roles when their account is created: individual, team captain, or team member. For details on these roles, see How to participate.
• For more information on the individual role, see
  • Individual checklist
  • Participant account
• For more information on team captain role, see
  • Team captain checklist
  • Participant account
  • How to form a team
  • Team management (help section)
• For more information on the team member role, see
  • Team member checklist
  • Team member account

County administrators

• County administrator accounts are for County Extension personnel who will oversee Walk Georgia activity for their county.
• County administrators may also create participant accounts, but the two accounts are SEPARATE.
• For more information on the county administration role, see
  • County administrator checklist
  • County administrator account
  • County administration (help section)

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Participant account (indiv/cpt)

The following instructions are for individuals participating independently of a team and team captains.

If you are a team member, see Team member account. If you are unsure of which account type to choose, see Choosing account type and role.

1. Click on Create an Account.
2. Enter your email address.
3. Check your email for a message titled "Walk Georgia Account Request."
4. Go to the link provided in the email.
5. Enter a username. (NOTE: If you see "Input your email token", copy-and-paste the token in your email into the space provided).
6. Create a password.
7. Identify your account type.
8. Enter demographic information (see What is my group name? for info about entering a group name).
9. Complete the brief Pre-Participation Survey.
10. Log in.

Please allow approximately 20 minutes to complete the registration process in order to finish the demographic and pre-participation survey.

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Team member account

The following instructions are for people participating as team members who are NOT team captains.

Please wait to register until you receive an email invitation to participate. This message from walkGA@uga.edu will be titled "Walk Georgia Account Request." It will provide to you the information you need to join your team.

Your team captain will create your team. This includes registering your name and email address. This will begin your account creation process, but you will need to finish it by following the steps below:

1. Check your email for a message titled "Walk Georgia Account Request."
2. Go to the link provided in the email.
3. Enter a username. (NOTE: If you see "Input your email token", copy-and-paste the token in your email into the space provided).
4. Create a password.
5. Identify your account type.
6. Enter demographic information (see What is my group name? for info about entering a group name).
7. Complete the brief Pre-Participation Survey.
8. Log in.

Please allow approximately 20 minutes to complete the registration process in order to finish the demographic and pre-participation survey.

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County administrator account (Extension only)

These instructions are for County Extension office personnel who will oversee Walk Georgia programming for their county.

Please note this is separate from a participant account. It will be beneficial to create this account before the program starts on August 22, 2010.

1. Click on the Create an Account link from the home page menu.
2. Type in your last name to identify yourself.
3. Choose your name from the list provided.
4. Leave the Walk Georgia website and check your email. A message titled "Walk Georgia Account Request" will be sent to the email account associated with your name in the CAES Personnel Directory. This email has a token that you will need to copy-and-paste into the next screen.
5. Go to the URL provided in the email. Copy and paste the email token into the provided space and click "Submit."
6. The "Account Information Request Form" should open. Enter the username you'd like to use and a password following the provided guidelines. Click "Submit."
7. Log in and begin using the system.

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Registering after the registration period

Registration ends on September 14, 2010. No one may be registered after this point.

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Shared email addresses

Two (or more) people may share an email address to register with Walk Georgia. In order to register, each participant will need access to that email address in order to complete account creation (see Participant account and Team member account).

However, if a participant has a personal email address, he or she is strongly encouraged to register using his or her unique address. Care should otherwise be taken when assuming responsibility for any email messages sent to other participants (including account emails and Walk Georgia update emails) from the Walk Georgia system (see Email and privacy policy).

If you are sharing an email address with someone, you will still create a unique username during registration. After you register, you will be able to interact with the system, log your own activity, and chart your own route through Georgia.

Pay attention to any email messages from the Walk Georgia system. These may include:

• All password or account requests for each person using the email address.
• Any notification of program dates or other events in your county.
• URL prompts to specific participant information, including completion certificates and other unique information.

Note: Sharing of email addresses may be particularly useful for family members who will participate together.

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Problems with an existing account

• Editing my information (name, email, username)
• Changing roles
• Forgotten username
• Lost invitation email (indiv/captain/team)

Editing my information (name, email)

Names and email addresses may be edited by team captains and county administrators.

• If you are on a team, please contact your team captain.
• If you are an individual participant, please contact your county administrator through the Walk Georgia Feedback form.

If you have submitted a request for an account and have NOT received an account invitation email, it is likely that your email address has been entered incorrectly.

• Individuals: request a new account again.
• Team captains: request a new account again.
• Team members: contact your team captain, verify your correct email address, and ask that an account invitation email be re-sent.

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Changing roles

Registered accounts may not change roles, but you may create a new account under a new role during the registration period.

During the registration period:
If you have accidentally registered under the wrong role, contact your county administrator through the Walk Georgia Feedback form. Request that your existing account be deleted. You will need to re-register.

After the registration period:
You will not be able to create a replacement account after registration ends on September 14, 2010.

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Lost invitation email (indiv/captain/team)

During account creation, if you lose or do not receive the account invitation email:

• If you are an individual or captain:
  • Start over and request a new account.
  • You may use the same email address again.
• If you are a team member:
  • Ask your team captain to:
    • Verify your email address.
    • Resend an account invitation email.

To resend invitation emails:

• Captains, see Resending an account invitation email.
• Administrators, see Resend account invitation email.

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